In 30 seconds: a guest who has already booked goes to your website, enters their booking dates and sees how much they can extend: arrive earlier, leave later or add nights. Your calendar decides the gap, leaving time for cleaning. They pay on the spot and the booking updates itself. You don't answer a single message.
The problem with doing it by hand
Sunday, 9 a.m.: "Can we check out at 2 p.m.?" And the chain begins:
- You check whether anyone's arriving.
- You call your cleaner to see if there's time.
- You reply, agree a price and ask for a transfer.
- You change the time by hand on every platform.
Reply too late and the guest leaves on time, and that money's gone. Rush it and you risk clashing with the next booking.
How it works when it's automated
1. The guest finds their booking
On your website's booking page, under "Extend Booking", they enter their check-in and check-out exactly as on their confirmation and tap "Find my Booking". It works the same whether they booked on Airbnb, Booking.com or direct.
2. They see what they can extend, and the price
Amplistay reads your calendar, across all your channels, and shows how far they can move check-in earlier and check-out later. They pick a time and see the total instantly.
3. They pay, and your calendar protects itself
They pay by card, through Stripe or your bank's card terminal. The booking updates with the new times, and your Amplistay calendar, the one Airbnb and Booking.com read, now includes the extension.
The buffer that prevents clashes
Airbnb and Booking.com don't read imported calendars instantly, and you need time to clean between stays. So Amplistay keeps a security buffer before the next check-in: 16 hours by default, and you set it yourself (0 to 48) in your property's pricing settings.
Example: if the next guest arrives at 5 p.m. on Sunday, with a 16-hour buffer nobody can extend past 1 a.m. that night.
You decide what can be extended
Under Bookings & payments, extensions have their own switch, and inside it one for each option:
- Early check-in, at your hourly rate.
- Late check-out, at the same hourly rate.
- Extra nights, at their own price (or a normal night's) and up to a maximum number of nights.
Quick questions
Do I have to leave my channel manager? No. Extensions work even if your new bookings keep coming through AvaiBook, Lodgify or Airbnb. See you don't have to ditch your channel manager.
How does the guest know they can extend? Send them your website's booking link in your welcome message or the day before check-out, when it gets used most.
What if they ask for something that doesn't fit? They won't see it: only the hours that are actually free show up.
Extensions are included in Amplistay, along with your website and direct bookings: $19 / €19 per month per website, tax included, no commission. Setting it up and trying it is free.